We strictly maintain our return policy.
Because we sell everything at items' base cost and do not intend to earn as retailers do so, most of our sold items do not qualify for FREE returns.
Following HAZMAT and other public safety concern, return of sold, opened, partially used or undesired food items or any other items that may somehow may come in contact with two different persons in an unsafe manner, are not allowed for return by US law. Instead, we assure that we sell brand new, safe, sealed, untouched or never used items to our valued customers like you. For us, your security comes first. And for maintaining a high level of sanctity & precautions, we encourage our buyers to buy wisely and read carefully items descriptions and other specifications. Only because you did not like some items, should not risk someone's health and security.
Any non-edible items sold in error but were not opened or touched directly can be returned at our expense with a full refund.
UNTIL NOW, OUR RETURN RATIO IS THE LOWEST IN THE MARKET:
(FREE RETURN 500:33)
(PAID RETURN 500:28)
AS OF AUGUST 31, 2022.
We really appreciate your understanding..
KMMW, LLP USA